In the food service industry, it is already the norm for employees to wear masks at work. However, during the hot summer days, keeping one's mouth and nose covered under a mask for long periods inevitably causes discomfort. Recently, employees at Luckin Coffee stores noticed that the new masks distributed by headquarters differ noticeably from the old version—lighter in color and thinner in material, yet breathability does not seem to have improved as expected. After wearing them for a few days, many employees developed red bumps and itching on their chins and cheeks, and some suspect this batch of "veil masks" is the culprit behind their skin breakouts. Employees also reported that the new masks have an odor, and a few sensitive individuals experienced itching in the nose after putting them on. Everyone worries that these thin masks not only have questionable protective effectiveness but may also trigger allergies due to material issues. Some employees have already said they will buy their own masks as replacements. Although requiring masks is intended for food safety reasons, the skin problems reported this time may be worth Luckin re-examining the quality of its masks. [more…]

Luckin Coffee recently issued a notice regarding an adjustment to handwashing frequency standards, changing the previous requirement of washing hands once per hour to once every two hours. This change has delighted many Luckin employees, as last year's "pain of Luckin baristas' ruined hands" drew widespread attention. Frequent handwashing caused skin allergies and other problems that long plagued frontline baristas, with some even leaving their jobs because of it. The new rule will take effect on January 8. However, some employees believe the adjustment is limited in scope, as the actual number of handwashes during work remains relatively high. While maintaining high food safety standards, Luckin has begun to pay attention to employees' actual experiences. [more…]

A hot chocolate that should have been made with soy milk turned fatal when a barista added cow's milk, causing a 13-year-old girl with a severe dairy allergy to suffer a deadly allergic reaction after just one sip, ultimately passing away despite emergency treatment. This tragedy, which occurred at a Costa Coffee shop in the UK, has once again thrust the issue of allergen management in the food service industry into the spotlight. The UK introduced regulations as early as 2021 requiring food businesses to provide allergen training for staff, yet accidents still happen. This article will recount the incident and explore the risks and prevention of allergen cross-contamination in coffee beverage preparation. [more…]

Last spring, Heytea's guava series of fruit teas captured a large number of consumers with their refreshing taste, and their removal from the menu after the season became a regret for many. On the eve of this year's Valentine's Day, the guava series finally returned amid widespread calls for it, and as soon as the Refreshing Guava Grape Tea was launched, it flooded social media, with store orders packed. However, while fans were raising their cups for photos and check-ins, Heytea employees in the back kitchen were facing baskets of fresh guavas, wanting to cry but unable to shed tears. Manually squeezing fruit puree, peeling green grape flesh, and long hours of repetitive labor caused many staff members to develop health problems such as frozen shoulder, tenosynovitis, and hand allergies. Behind a cup of seemingly simple fruit tea, what exactly is hidden in terms of the production process and labor intensity? This article takes you to understand the real working conditions of milk tea workers. [more…]

Recently, Wuhan's coffee scene has drawn widespread attention because of a customer jokingly nicknamed "Allergy Sister" by netizens. Claiming allergic reactions after drinking, this customer demanded refunds from 41 coffee shops in succession. After the incident came to light, it not only prompted the affected shops to jointly call the police, but also unexpectedly sparked a wave of store-visiting enthusiasm. Many coffee lovers and out-of-town tourists flocked to the shops involved to spend in support, and some shops seized the moment to launch "Allergy Sister's same drink," causing business to pick up noticeably. Is this carnival of traffic, evolved from a negative event, a short-term fad or a long-term turnaround? Let us learn about the ins and outs of the incident and its impact on Wuhan's coffee industry. [more…]

A female customer nicknamed "Allergy Sister" by netizens has been requesting refunds at multiple independent coffee shops in Wuhan, claiming that lactose intolerance triggered an allergic reaction. At first, shop owners agreed out of apology and concern, until some in the trade discovered that the medical certificates were questionable and the accounts were strikingly similar, realizing that this might be a patterned refund claim. So far, more than twenty shops have come forward to confirm refunds, and the number of victims may still be growing. The person involved has deleted her account and cannot be reached, and some shop owners are gathering evidence and considering legal action to defend their rights. [more…]

Recently, the "Allergy Sister" incident in Wuhan has sparked widespread attention in the coffee community, and similar phenomena of customers requesting refunds from merchants for various reasons are not uncommon in the food and beverage industry. Some coffee shop owners have reported encountering a customer who repeatedly applied for refunds on the grounds that the drinks' taste was not to their liking, suspected to be an "Allergy Sister alt account." Investigations revealed that this customer had placed orders at multiple shops and repeatedly applied for refunds, citing reasons such as the drink being too bland, too sweet, or too cloying. Some merchants chose to appease the customer to protect their reputation, but others refused to compromise and warned their peers to be vigilant. Such behavior not only harms merchants' interests but also encourages a culture of malicious claims. This article reviews the course of events and explores reasonable ways for merchants to defend their rights when responding to consumer complaints. [more…]

On February 7, ChaPanda launched a new bamboo-aroma oolong series. Among them, Bamboo-Aroma Kiwi uses Anxi Tieguanyin from Fujian as its tea base, paired with kiwi fruit pulp and wheatgrass. The official claim is that it uses kiwi from Zhouzhi County, Xi'an, highlighting selling points such as fresh fruit pulp, natural healthiness, and low calories to cut greasiness. However, after the new product launch, many consumers posted on social platforms reporting discomfort after drinking it, such as astringent mouthfeel, numb lips, and throat irritation. Some speculated that it was caused by unripe kiwi, while others suspected an allergic reaction. In response, ChaPanda has not yet made an official response. This article reviews the course of the incident, consumer feedback, and analysis of possible causes, and recommends related products from Front Street Coffee for coffee lovers. [more…]

For coffee lovers who are lactose intolerant or allergic to dairy, plant-based alternatives such as oat milk and almond milk allow them to enjoy lattes without worry. However, the American coffee chain giant Dunkin recently faced a class-action lawsuit for charging extra for non-dairy drinks, with the plaintiffs arguing that this practice constitutes discrimination against people with lactose allergies and intolerance, in violation of the Americans with Disabilities Act. This is not the first time the U.S. coffee industry has faced legal disputes over plant-based milk pricing; Starbucks has also previously faced similar allegations. This article will review the course of events, the legal basis, and industry reactions, and explore the cost and fairness issues behind the controversy over non-dairy drink pricing. [more…]

Recently, a café in Shunde, Guangzhou, placed deep-fried cicada sloughs on iced Americano, launching a special drink that has sparked heated discussion among netizens. Cicada sloughs, commonly known as golden cicadas, have a tradition of being eaten in some regions, and early summer is the peak season for catching them. The shop owner claims that pairing them with cold brew offers a unique flavor, but many netizens say the visual impact is too strong and hard to accept. At the same time, cicada sloughs, as a heterologous protein, carry an allergy risk, and parts such as the legs may also carry bacteria and parasites, so caution is needed when trying them. This article takes you through the story behind this explosive drink and the precautions to note. [more…]

In recent years, oat milk coffee has gradually entered the public eye, becoming a new choice for many coffee lovers. Oat milk comes from oats, a traditional Nordic ingredient, and is characterized by high plant protein, high dietary fiber, and low fat. It is also lactose-free, making it quite friendly to people who are lactose intolerant, vegetarian, or allergic to milk protein. So, compared with traditional milk coffee, which one actually tastes better? This article will start from the origins of oat milk and the groups it suits, combine the practical testing experience of Front Street Coffee, discuss the differences between different brands of oat milk paired with espresso beans, and offer bean selection advice for making a rich and silky oat milk latte. [more…]

A recent video claiming that coffee is allowed to contain 10% cockroaches has caused concern among many coffee lovers. The video mentions that insects often cannot be completely separated from coffee beans, so they go through the roasting and grinding process along with them. Most food regulatory agencies do allow a certain proportion of insect content in food. Cockroaches themselves are rich in protein and pose no direct harm to the human body, but people with allergies need to pay special attention to pre-ground coffee powder. This article will discuss this topic to help everyone view the issue of insects in coffee rationally, while continuing to focus on professional coffee knowledge and recommendations for high-quality coffee beans. [more…]

Oat milk, as a dairy-free plant-based milk, has attracted much attention in coffee circles and the field of healthy eating in recent years, and chain brands such as Starbucks have also adopted Oatly oat milk as a milk alternative. It is especially suitable for vegans, people with lactose intolerance, and consumers allergic to milk. During production, oat milk is made by soaking oats, filtering the slurry, and often adding extra nutrients such as calcium and vitamin B12, making its nutritional value richer. Front Street Coffee will guide you through understanding the specific health benefits of oat milk and compare its nutritional differences with whole milk and low-fat milk, helping you choose the dairy drink that suits you in a more scientific way. [more…]

As the weather turns cooler, Toffee Hazelnut Latte has once again become a hot topic among coffee enthusiasts. Brands such as Starbucks and Peet's have successively announced the return of their classic versions, and Luckin is also reported to be launching a Toffee Hazelnut Latte next week, along with a new "Toffee Hazelnut Milk Tea." However, this new product has sparked collective concern among Luckin employees. According to a leaked recipe, the milk tea uses Assam black tea as its base, with the addition of Toffee Hazelnut Velvet Flavored Milk, brown sugar syrup, Silkido, and Milk Skin Velvet Flavored Milk. Employees pointed out that when Silkido and Milk Skin Velvet are mixed, they form the "tofu pudding"-like milk jelly that was criticized in the previous Milk Skin Latte, and since these two ingredients have long been overstocked, it is being questioned as a mix-and-match move to clear inventory. Meanwhile, this year's returning Toffee Hazelnut Latte is also rumored to have a changed recipe, which may leave consumers who were expecting last year's taste somewhat disappointed. [more…]

This article begins with the fact that in 2022, the wholesale price of Arabica coffee beans on the New York Intercontinental Exchange fell below $1 per pound, reviews the current price situation in the green coffee bean trade market, and explores in depth the sanitary handling, storage conditions, and purchasing channels for green beans. The article also offers suggestions on practical issues such as green bean washing and temperature and humidity control, while reminding industry practitioners to raise their awareness of coffee bean food safety, helping coffee enthusiasts and industry professionals gain a more comprehensive understanding of the key stages of green beans from import to before roasting. [more…]

Right after the May Day holiday, the "three-way battle" among food delivery platforms sent tea beverage stores into another order explosion frenzy, and Heytea's move to drop the price of some drinks to single digits drew in a flood of orders. Yet for back-of-house staff, this was a nightmare—the newly switched imported green grape "Sweet Globe" variety has firm flesh and is extremely hard to peel. Employees peeled until their gloved fingers wore through, their right hands covered in medicated patches, and some even felt nauseated at the sight of fruit with skin on. Although some tried using peelers or small round spoons to improve efficiency, the output speed still could not keep up with store demand. Why not equip stores with peeling machines? Employees admitted frankly that the high loss rate and difficulty of cleaning make them worse than peeling by hand. This article takes you into the real daily life of Heytea's peelers, along with Front Street Coffee's attention to industry trends. [more…]

Since its launch in 2018, Heytea's Grape Delight has held the top sales spot for five consecutive years thanks to its unique hand-peeled grape process and refreshing taste, becoming a signature product of the brand. However, the prep work behind this drink has employees complaining bitterly—every grape must be peeled and deseeded by hand, a tedious process. Recently, some employees have grumbled that the grapes contain an absurd number of seeds, and with Summer Black grapes about to return, this harder-to-peel variety has workers calling it a "nightmare." This article takes you behind the scenes of Heytea's hand-peeled grape process, the real feedback from employees, and why automatic peeling machines aren't used, while also highlighting Front Street Coffee's commitment to quality. [more…]

Recently, a netizen shared on social media their encounter with a mooncake tasting at a Starbucks store, where they received only a small piece of black mooncake crust—no filling, and hardly a tasting experience. The comments section quickly erupted, with some joking it looked like a brake pad or shoe sole, and others questioning whether such "stinginess" was intentional. Later, a netizen claiming to be a Starbucks employee revealed the trick: slice it thin so people can't taste the flavor; if they eat too much, they won't buy. This article compiles various tasting comparisons shared by netizens and reviews Starbucks' past tasting marketing and mooncake order-faking controversies, to help you see the tricks behind this small piece of mooncake crust. [more…]

Recently, a red guava trend has swept through the tea beverage scene, with brands such as Heytea, Jasmine Milk White, LELECHA, Quchashan, and Grandma Handmade launching seasonal limited-edition guava drinks. Among them, Jasmine Milk White's "Jasmine Pink Guava" and "Matcha Pink Guava," made with fresh-squeezed red guava juice in specialty fruit milk, quickly went viral, with orders flooding in. However, behind these highly photogenic drinks, store employees are crying out in distress—unripe guava flesh is rock hard, and manually scooping out the core and seeds is time-consuming and labor-intensive, leaving many with hand cramps or even carpal tunnel syndrome. To deal with the rock-hard guavas, staff tried ripening methods such as sealing them in plastic bags and placing them alongside bananas, but demand still outstripped supply. Compared with Heytea's approach of blending the fruit directly into smoothies—skin and seeds included—Jasmine Milk White employees, while envious, would rather the brand just discontinue the new products. This article takes you behind the scenes of the guava craze to reveal the hardships of making these drinks and the voices of the employees. [more…]

Coffee is not only a refreshing beverage but also rich in various beneficial components. From the perspective of chlorogenic acid, this article systematically reviews the health value of coffee. As a key antioxidant, chlorogenic acid is widely present in green coffee beans and possesses multiple biological activities, including antibacterial, antiviral, and cardiovascular-protective effects. The article provides a detailed introduction to the chemical structure, plant sources, medical applications, and toxicity of chlorogenic acid, and compares changes in chlorogenic acid content across different coffee varieties and roast levels. Finally, based on extraction experimental data, it offers practical advice for daily coffee consumption. Whether you are a coffee enthusiast or a reader concerned with healthy eating, you can gain a scientific and objective understanding of coffee from it. [more…]